Operations Manager (Administration) – HFL Education
Salary
Band 5 – FTE £30,000-£35,000 p.a
Date Ending
January 31, 2023
Contract: Permanent
Hours: Fulltime at 37 hours per week
Salary: Band 5 – FTE £30,000-£35,000 p.a.
Location: Hybrid working consisting of remote working and a minimum of 2 days per week in our Head Office in Stevenage, Hertfordshire.
Are you passionate about delivering outstanding business support?
Do you have the desire and drive and to lead an administration team supporting schools and education settings?
If the answer is yes, why not come and join us to leading a team to deliver outstanding serving to internal and external stakeholders
In this role, you will oversee an experienced team delivering proactive administrative support to nominated service teams to deliver positive outcomes to education settings. You will also be required to drive outstanding service to meet and exceed customer satisfaction requirements implementing seamless systems and processes to deliver operational efficiency.
We are seeking a dynamic and proactive leader with excellent interpersonal skills as you will be working closely with key stakeholders. You will have credible change management skills to manage and motivate the team and meet deliverables. You will also be customer centric with a passion to meet the needs of all customers.
If you want to be a part of our Administration team where you can use your skills to make a positive difference, then please get in touch.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of remote working and a minimum of 2 days per week in our Head Office in Stevenage, Hertfordshire. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family-friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, please feel free to contact Ian@mccarthyrecruitment.com for an informal discussion or with any queries. McCarthy Recruitment will be managing the recruitment process on our behalf.
Operations Manager – Administration Job Outline
How to Apply To apply, email Ian McMullin at Ian@mccarthyrecruitment.com with an up-to-date CV, along with a cover letter to include responses to the following questions:
- What does business support mean to you and what role should technology play in delivering this support?
- Describe a situation where you implemented, improved or transformed a structure, system, approach, or process – please share how you came to identify the need for improvement, what you did, and the outcome you achieved.
- Please provide an example where you have negotiated or influenced either a team or stakeholder to meet a business priority, what did you do? what was the outcome?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above.
We would love to hear from you.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
